Encyclopedia of Opinion
Question
Do people learn from their mistakes?
Position‹2 of 2
No, people do not learn from their mistakes
Argument‹2 of 2

A lesson can only be learned if the mistake is first admitted, and mostly it is not

The argument

A second sceptical argument concerns a precondition. Opponents argue that learning from a mistake requires first identifying it as a mistake and as one's own, and that this step fails far more often than the discussion assumes. Many actions that turn out badly are never classified as errors at all: the outcome is attributed to someone else's behaviour, to bad luck, to insufficient information at the time, or to the unreasonableness of the person complaining. Where the classification does not happen, there is nothing for learning to operate on, and the person proceeds with their judgement intact. Opponents argue that the obstacles here are motivational rather than cognitive. Admitting a mistake is costly: it can mean accepting that harm one caused was avoidable, that advice one dismissed was right, that a position held publicly was wrong, or that a long commitment was misdirected. The larger the mistake the higher the cost of admitting it, which means the cases with most to teach are the cases most strongly resisted. This produces the characteristic pattern in which people readily acknowledge small errors and defend large ones, and in which the admission, if it comes, arrives long after it could have changed anything. Opponents add that social conditions reinforce this. Admissions of error are often punished rather than rewarded, in workplaces, in politics and in families, so people learn to manage the appearance of having been right rather than to examine whether they were. Where admitting a mistake costs standing, the rational strategy is to explain it, and explanation is not learning. On this view the barrier is not that people cannot revise their behaviour but that the step which would trigger revision is one they are under constant pressure not to take.

Premises

[P1]Learning from a mistake requires first identifying it as a mistake and as one's own. [P2] Bad outcomes are routinely attributed to other people, bad luck or insufficient information instead, so the identification often never happens. [P3] The cost of admitting an error rises with its size, and admissions are frequently punished socially, so the cases with most to teach are the most strongly resisted. [C] People therefore mostly do not learn from their mistakes, because the admission that would start the process is one they are pressed not to make.

Counter-arguments

Proponents argue that this describes what people say rather than what they do. Someone can decline to admit a mistake publicly while adjusting their behaviour quietly, and the adjustment is the learning; requiring an acknowledgement as well sets a test about candour rather than about learning. They also argue that much learning from error is never articulated, since people acquire caution, better timing and better judgement without formulating a lesson. On the social point, proponents note that the conditions described are contingent features of particular workplaces and cultures rather than facts about people, and that institutions which make admission safe reliably see error reported and practice change, which is evidence the capacity is there and the incentives are what obstruct it.

Rejecting the premises

[Rejecting P1] Behaviour can change without any explicit admission, so acknowledgement is not in fact a precondition of learning. [Rejecting P2] Attributing an outcome to circumstances is sometimes correct, and people often adjust their conduct while maintaining that account. [Rejecting P3] That admissions are punished is a contingent feature of particular institutions, and where they are made safe error is reported and practice changes. [Rejecting C] The argument identifies an obstacle to candour rather than an incapacity to learn, which is a different conclusion.