Encyclopedia of Opinion
Question
What lasting impact will COVID-19 have on the U.S. healthcare industry?
Position1 of 3
Systematic changes to the once rigid healthcare process will occur
Argument3 of 4

Telehealth might become the next big innovative move in healthcare

Telehealth is the ability to connect with doctors and medical personnel through the use of technology rather than physical visits to their offices. During the pandemic, it was the default option for most patients. Due to its effectiveness and ease, it is likely to become a permanent part of the healthcare landscape.

The argument

Along with the rise of COVID-19 cases, came the rise in fear of hospital visits. The number of visits to ambulatory practices dropped by almost 60% in early April of 2020. Also, in-person doctor visits dropped by nearly 60% in some parts of the US. This is the type of pattern that experts predicted as the outcome of a pandemic or a national emergency. While all of these numbers dropped, the number of telehealth visits grew at an unprecedented rate. Using various apps on smartphones or web-cam services, doctors are able to stay in touch with their patients 24/7. Many of the past physical exams that needed to done in person can now be conducted virtually through advanced algorithms in specialized apps. This has made it possible for patients to decrease their visits to the hospital and it has protected doctors and patients from possible additional exposure. Although telehealth was widely popularized during the COVID-19 pandemic, such systems have been in use for years now. Most primary healthcare centers offered patient-oriented telehealth services well before the pandemic but there was a lack of consumer trust. However, telehealth will definitely be viewed in a different light following the pandemic and it might become the next innovative technique in healthcare.

Premises

[P1]As fear of infection cut in-person doctor visits by around 60%, telehealth use grew at an unprecedented rate. [P2] Apps and web-cam services let doctors stay in touch 24/7 and even conduct exams virtually, reducing exposure for patients and staff. [P3] Though telehealth existed before, the pandemic has overcome the consumer distrust that held it back. [C] Therefore, telehealth might become the next big innovation, part of the systematic changes COVID-19 brings to healthcare.

Counter-arguments

Telehealth has only been people's go-to option during the pandemic because most hospitals have pushed them to chose it. It has definitely offered a protective measure for both patients and doctors. However, this trend is unlikely to continue because there are many negative effects associated with telehealth. Many major health problems or complex symptoms cannot be easily diagnosed with just a camera. Doctors usually use expensive and meticulous instruments to correctly determine different health problems, This simply cannot be carried out with telehealth. Also, there might be major regulatory or legal barriers to this technological tool. Telehealth is an evolving field and most doctors and patients are not going to put their wellbeings at risk by trusting in such technology.

Rejecting the premises

[Rejecting P1] The uptake figures come from a period when in-person care was largely unavailable, which cannot distinguish a durable shift in preference from substitution under constraint. A surge measured while the alternative is closed is weak evidence about what people choose when it reopens. [Rejecting P2] The counter-argument on record disputes the clinical claim, noting that many serious or complex presentations cannot be assessed through a camera, and that examination routinely depends on instruments and physical findings a video call cannot supply. The body's suggestion that past physical exams 'can now be conducted virtually through advanced algorithms' is asserted with no example of which exams these are. [Rejecting P3] Attributing telehealth's earlier limits to consumer distrust skips the reimbursement and licensing rules that constrained it, which were relaxed as emergency measures rather than permanently reformed. The counter makes the same point about regulatory and legal barriers, which the pandemic suspended without resolving. [Rejecting C] The conclusion is also hedged to the point of being difficult to dispute — that telehealth 'might become' the next innovation is compatible with almost any outcome, and so establishes little about lasting change to the healthcare industry.