Encyclopedia of Opinion
Question
Is working from home better than working from an office?
Position2 of 3
No, working from home is not better than traditional office work
Argument4 of 4

Face to face time builds teamwork skills in traditional office settings

Sitting next to someone, seeing their body language, handshakes, and in-person communication all build relationships in important ways. Being physically near coworkers encourages stronger teamwork.

The argument

Working in-person with coworkers makes it easy to build teamwork skills, and that ease is not a small matter. Doing collaborative work can increase creativity and performance, which a company can use to its advantage. Having multiple people working together allows different ideas and opinions to be shared, so the end result will be more rounded and detailed than what any one person would have produced alone — a problem looked at from several angles has its weak points found earlier. The benefit runs to the individual as well as to the output. Utilizing teamwork in a job can strengthen employee relationships and improve individual communication skills. People can learn to work closely with differing viewpoints and opinions, which can improve how they handle conflict — a skill acquired by practice rather than instruction, and practised only where disagreement actually has to be worked through with the other person present. Although it is possible for remote workers to collaborate with coworkers, they cannot communicate face to face, and the argument turns on what that costs. Face-to-face communication carries the signals that keep a group aligned: the expression showing an idea has landed badly, the pause that invites someone to say more, the short exchange that settles a misunderstanding before it hardens into a grievance. Without them, this makes it more difficult for employees to work efficiently and well together, because everything has to be reconstructed from text and scheduled calls. There is also everything that happens outside the meeting. People miss out on typical in-person office behavior by only working and communicating from home — the incidental conversation, the overheard problem, the colleague who can be asked a question in passing — and it is largely in that unplanned contact that working relationships are formed in the first place. Because face to face time builds teamwork skills in traditional office settings, working from home is not better than traditional office work.

Premises

[P1]Working in person makes it easy to build teamwork skills, and collaboration increases creativity and performance. [P2] Sharing different ideas face to face strengthens employee relationships and improves how people communicate and handle conflict. [P3] Remote workers can collaborate but not face to face, making it harder to work efficiently and well together. [C] Therefore, because face-to-face time builds teamwork skills in traditional office settings, working from home is not better.

Counter-arguments

Employees are easily able to communicate effectively with no in-person interaction. Phone calls, emails, and video meetings make collaborative work simple for remote workers and can mimic typical communication found in an office. Face to face interaction is not crucial in completing an exceptional teamwork project.

Rejecting the premises

[Rejecting P1] Collaboration is credited with raising creativity and performance without evidence, and the premise does not separate collaboration itself from the setting in which it happens. [Rejecting P2] Learning to handle disagreement is presented as a product of physical proximity, but the argument gives no reason why it could not develop through sustained remote work. [Rejecting P3] The premise concedes that remote workers can collaborate and then asserts the difference is decisive. As the counter-argument notes, calls, video meetings and written channels carry much of what in-person contact carries — and the conclusion asks which arrangement is better overall, which teamwork alone cannot settle.